Incitec Pivot Limited is committed to the protection of your personal information. This Privacy Statement applies to Incitec Pivot and each of its subsidiaries, and the expressions "we", "us" and "our" are a reference, collectively and individually, to Incitec Pivot and each of its subsidiaries.
Our Privacy Statement contains the following important information:
We are bound by the National Privacy Principles ("NPPs") under the Commonwealth Privacy Act 1998 ("Privacy Act"). This statement explains how we handle personal information in accordance with the NPPs.
The NPPs and this statement do not apply to our acts and practices directly related to records about our current or former employees and their employment relationship with us.
The expression "personal information" is used in this statement to refer to information or an opinion, in any form and whether true or not about an individual whose identity is apparent or can reasonably be ascertained from the information.
We collect personal information so that we can conduct our business. The business of Incitec Pivot involves the manufacture and distribution of fertilisers, and the provision of associated products and services such as laboratory analysis, agronomic services and financial services.
We collect a broad range of personal information about our customers, prospective customers, agents, dealers, contractors, suppliers, service providers and employees.
The types of personal information that we collect from you will depend on how you interact with us. For example, your personal information will be collected when you purchase products, fill in an application form or send us a letter and it may be collected when you visit this website.
This information may include, but is not limited to, names and contact details, date of birth, place or work, credit history and other financial details.
When we collect personal information directly from you, we will take reasonable steps at or before the time of collection to ensure that you are aware of certain key matters, such as the purposes for which we are collecting the information, the organisations (or types of organisations) to which we would normally disclose information of that kind, the fact that you are able to access the information and how to contact us (or example, where personal information is collected on a form, we will generally include a written privacy statement on the form which sets out these details).
We will collect your personal information directly from you where it is reasonable and practicable to do so. Where we collect information about you from a third party, we will still take reasonable steps to ensure that you are made aware of the details set out above.
The personal information that you provide to us during interaction on this site, and in other interactions between us, is used to provide you with better service for the supply of our products and services to you. For example, the information we gather from your use of this web site enables us to provide more personalised products and services that are tailored to your needs.
We will not sell, rent or trade your personal information without your consent.
We will only use and disclose information about you for the purpose for which you gave us that information. We may use and disclose personal information about you for a purpose (the "secondary purpose") other than the main purpose for which you gave us the information (the "primary purpose") where:
We will take all reasonable steps to ensure that all personal information we collect, use or disclose is stored in a secure environment accessed only by authorised persons.
We will take reasonable steps to destroy or de-identify personal information when it is no longer required for the purposes for which we collected it or for legal requirements.
We will properly dispose of all paper files, letters and any other hard copy documents that contain personal information that is no longer required.
All information stored in electronic form that is no longer needed will be deleted from our systems. While Incitec Pivot employs advanced data encryption technology when interfacing with its customers, suppliers and other partners, users should be aware that there is a residual risk in transmitting any data electronically. This risk is inherent in all Internet dealings.
We will take all reasonable steps to ensure that all information we collect, use or disclose is accurate, complete and up-to-date. Please contact us if your details change or if you believe the information we have about you is not accurate or complete.
We will, on request, provide you with reasonable opportunity to access your personal information and have it corrected or updated. A fee may apply to such access.
Exceptions to your access rights include:
In addition to the provisions of the Incitec Pivot Privacy Statement, this section further explains the management of personal information collected through your use of the Incitec Pivot website.
When you use this website our Internet Service Provider (ISP) may make a record of your visit and log your server address, your domain name, the date, time and duration of your visit, the pages and documents you accessed, the previous site you had accessed (ie the referring url) and the type of browser you are using. This information is collected for statistical purposes only, and Incitec Pivot will not make any attempt to identify users according to their browsing activity.
In the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our ISP's logs.
It is also possible that your ISP is logging your activity while you visit our site. This is obviously beyond the control of Incitec Pivot.
The Incitec Pivot website contains links to websites of third party providers of goods and services. Such websites should contain their own privacy statements and Incitec Pivot is not responsible for the privacy practices or content of any websites linked to this website.